Why does community engagement matter for cities and governments?
The nature of community engagement is to provide community members with opportunities to help guide the decision-making processes that shape the future of their neighbourhood, town, or city. You may understand community engagement as in-person connection at town halls, or as one-way reporting to provide updates on upcoming city changes or plans. While this concept used to be solely restricted to in-person activities, the nature of community engagement has shifted over recent years—it can take place in person or online or can be a one-time event or ongoing activity.
It’s important to involve community members in the choices that their cities and governments make—it helps to better understand the needs and desires of each community. To ensure everyone is involved, accessibility of community engagement practices needs to be a high-level priority for key decision-makers.